amazon prime video does not work

Rohithsol19 Jul, 2024Computer & Internet

A stable internet connection is crucial for streaming services like Amazon Prime Video. Here's how to ensure your connection is up to the task: Speed Test: Run a speed test to check if your internet speed meets Amazon's recommended speed of at least 3 Mbps for SD quality and 5 Mbps for HD quality. Restart Router: Unplug your router for 30 seconds, then plug it back in to refresh your connection. Wired Connection: If possible, use an Ethernet cable instead of Wi-Fi for a more stable connection. 2. Restart Your Device Sometimes, a simple restart can resolve many issues. Turn off your device, wait a few minutes, and then turn it back on. This can clear any temporary glitches affecting Amazon Prime Video. 3. Update the Amazon Prime Video App Ensure you are using the latest version of the Amazon Prime Video app. Outdated versions can cause compatibility issues. Go to your device?s app store, check for updates, and install the latest version.