All About Salesforce CTI Integration: Everything You Should Know

360 Degree Cloud20 Sep, 2024Business

Salesforce is renowned as the CRM solution offering an efficient way to manage customer data, along with powerful tools for sales and marketing teams. But when it comes to CTI, there?s even more value to unlock and that?s possible with Salesforce CTI integration. The integration plays a pivotal role in your sales process by enabling seamless communication and data tracking from customer interactions.