Achieving Sustainable Growth with Chat layer�s Conversational AI

Advanced Chatbot27 Aug, 2024Business

As the old saying goes talk is cheap. However, in reality, conversations can have a lot of value depending on how you put it across. While conversation is natural and intuitive, it takes a lot of effort to understand how to get the conversation right. Organizations need to tackle an increased demand for communication since today?s generation is always online. Customers now expect to engage with brands on any channel, at any time, and across multiple touch points depending on their personal preferences and schedules.