With COVID19 sparing no one in its path, it disrupted the global economy causing the world to take notice and the impact ever since has been significant. With some borders around the world still remaining closed off to the outside or having strict regulations for tourists, the tourism industry has been in recovery mode and travellers like ourselves have been caught in the middle. With the eventual safe opening of the borders and when flights start to resume, one might be wondering if booking their future travels with a travel agency might be more efficient than direct booking.