12 Must-Have Features in an AI Receptionist

Lindsay Neilsen08 Sep, 2025Technology

An AI receptionist should deliver seamless, human-like support with 12 must-have features: natural language processing for smooth conversations, multilingual support, 24/7 availability, call routing, appointment scheduling, CRM integration, lead capture, personalized responses, voicemail transcription, data security, scalability, and analytics. These ensure efficiency, improved customer experience, and cost savings for modern businesses.